Proceedings of the 35th ACM International Conference on the Design of Communication 2017
DOI: 10.1145/3121113.3121125
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Determining the usability of bitcoin for beginners using change tip and coinbase

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Cited by 21 publications
(16 citation statements)
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“…Finally, as for future potential direction, the authors recommend exploring the materiality of cryptocurrency and the feasibility of technological intervention supporting it. A recent research conducted on the cryptocurrency consumers' level of usability as well as experienced by some authors from Dalhousie University in Canada [6]. The authors investigate the factors influencing the widespread usage of bitcoin and whether usability effecting beginner consumers' adoption for bitcoin.…”
Section: Qualitative Researchmentioning
confidence: 99%
See 1 more Smart Citation
“…Finally, as for future potential direction, the authors recommend exploring the materiality of cryptocurrency and the feasibility of technological intervention supporting it. A recent research conducted on the cryptocurrency consumers' level of usability as well as experienced by some authors from Dalhousie University in Canada [6]. The authors investigate the factors influencing the widespread usage of bitcoin and whether usability effecting beginner consumers' adoption for bitcoin.…”
Section: Qualitative Researchmentioning
confidence: 99%
“…*Author for correspondence Cryptocurrency exchanges for national fiat currencies over numerous of informal Internet-based exchanges [6].…”
Section: Introductionmentioning
confidence: 99%
“…In the study, participants were asked to perform tasks that tasks that allow investigate common usability issues with desktop and mobile-based wallets. Research has shown that currency wallets used to use cryptocurrencies suffer from serious usability issues, in particular for ordinary users, which is also confirmed to some extent by the article [9].…”
Section: Introductionmentioning
confidence: 63%
“…Yet despite sharing the same fundamental metaphor of a user being identified by a hash of key material with PGP, Bitcoin wallets have obtained a measure of popularity far outstripping PGP, with an estimated 40 million wallets being active. 7 Indeed, although users find using keys to be difficult at first, the usage of keys for financial accounts is a metaphor that Bitcoin users that are typically managed by custodial "web-based" wallets where a company like Coinbase holds and manages keys on behalf of users [22]. Over time, users are eventually are comfortable with using keys and wallets that they control [11].…”
Section: Usability Of Bitcoin Walletsmentioning
confidence: 99%
“…There are also layers "above" the chain, consisting of applications. For example, popular custodial wallets used by cryptocurrency exchanges like Coinbase often include usercentric information such as the "Know Your Customer" information needed for compliance with regulatory frameworks for transferring cryptocurrency and converting cryptocurrency to fiat [22]. This includes the vast majority of wallets for privacy-enhanced cryptocurrencies like ZCash that are stored on exchanges such as Gemini.…”
Section: B the Holistic Privacy Of Anonymous Cryptocurrencymentioning
confidence: 99%