Consoling touch is a powerful form of social support that has been repeatedly demonstrated to reduce the experience of physical pain. However, it remains unknown whether touch reduces emotional pain in the same way that it reduces physical pain. The present research sought to understand how handholding with a romantic partner shapes experiences of emotional pain and comfort during emotional recollection, as well as how it shapes lasting emotional pain associated with emotional experiences. Participants recalled emotionally painful memories or neutral memories with their partners, while holding their partner’s hand or holding a squeeze-ball. They additionally completed a follow-up survey to report how much emotional pain they associated with the emotional experiences after recalling them in the lab with their partners. Although consoling touch did not reduce emotional pain during the task, consoling touch increased feelings of comfort. Moreover, participants later recalled emotional memories that were paired with touch as being less emotionally painful than those that were not paired with touch. These findings suggest that touch does not decrease the immediate experience of emotional pain and may instead support adaptive processing of emotional experiences over time.

The rise of ideological polarization in the U.S. over the past few decades has come with an increase in hostility on both sides of the political aisle. Although communication and compromise are hallmarks of a functioning society, research has shown that people overestimate the negative affect they will experience when viewing oppositional media, and it is likely that negative forecasts lead many to avoid cross-ideological communication (CIC) altogether. Additionally, a growing ideological geographic divide and online extremism fueled by social media audiences make engaging in CIC more difficult than ever. Here, we demonstrate that online video-chat platforms (i.e., Zoom) can be used to promote effective CIC among ideologically polarized individuals, as well as to better study CIC in a controlled setting. Participants (n = 122) had a face-to-face CIC over Zoom, either privately or publicly with a silent ingroup audience present. Participant forecasts about the interaction were largely inaccurate, with the actual conversation experience found to be more positive than anticipated. Additionally, the presence of an ingroup audience was associated with increased conflict. In both conditions, participants showed preliminary signs of attitude moderation, felt more favorable toward the outgroup, and felt more informed about the issue after the CIC. These results suggest that face-to-face CIC’s are generally positive and beneficial for polarized individuals, and that greater effects may be achieved through private conversations, as opposed to more public social media-like interactions. Future researchers studying ideological conflict may find success using similar Zoom paradigms to bring together ideologically diverse individuals in controlled lab settings.

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