2015
DOI: 10.1177/0165551515598883
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Information encountering on social media and tacit knowledge sharing

Abstract: The purpose of this paper is to investigate how social media may support information encountering (i.e., where individuals encounter useful and interesting information while seeking or browsing for some other information) and how this may lead to facilitation of tacit knowledge creation and sharing. The study employed a qualitative survey design that interviewed twenty-four physicians who were active users of social media to better understand the phenomenon of information encountering on social media. The data… Show more

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Cited by 69 publications
(67 citation statements)
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References 48 publications
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“…The field was relatively inactive until the 1990's, when LIS researchers such as Toms began investigating serendipity (Toms, ; Toms, ), Erdelez used the term ‘information encountering’ to formulate a new framework for serendipity (Erdelez, ; Erdelez, ), and Campanario () conducted a bibliometric study on 400 most cited papers to detect serendipitous discovery. Since, the 1990's, serendipity and information encountering has been investigated in LIS from different prospective such as human‐information behaviour (Erdelez, ), knowledge acquisition (Erdelez, Marinov, Allen, ), information literacy (Erdelez, Basic, & Levitov, ), digital libraries (McCay‐Peet, Quan‐Haase, Kern, ), psychology (Heinström, ), music (Zhang, et al, ), and social media (Panahi, Watson, & Partridge, ). However, the number of studies on serendipity published in LIS literature remains relatively small compared to other fields.…”
Section: Contextmentioning
confidence: 99%
“…The field was relatively inactive until the 1990's, when LIS researchers such as Toms began investigating serendipity (Toms, ; Toms, ), Erdelez used the term ‘information encountering’ to formulate a new framework for serendipity (Erdelez, ; Erdelez, ), and Campanario () conducted a bibliometric study on 400 most cited papers to detect serendipitous discovery. Since, the 1990's, serendipity and information encountering has been investigated in LIS from different prospective such as human‐information behaviour (Erdelez, ), knowledge acquisition (Erdelez, Marinov, Allen, ), information literacy (Erdelez, Basic, & Levitov, ), digital libraries (McCay‐Peet, Quan‐Haase, Kern, ), psychology (Heinström, ), music (Zhang, et al, ), and social media (Panahi, Watson, & Partridge, ). However, the number of studies on serendipity published in LIS literature remains relatively small compared to other fields.…”
Section: Contextmentioning
confidence: 99%
“…Lack of social network [5] at the extra-collaborative level is a barrier that limits the rapid knowledge flow between people working across different entities, supply chains and geographical areas [104].…”
Section: Means/humanmentioning
confidence: 99%
“…The healthcare sector is comprised mostly of tacit knowledge [14], which forms 80% of the overall vital knowledge [3] that is necessary for better performance [20]. Although tacit knowledge amongst healthcare professionals is a crucial source of experiential know-how, numerous operational and technical reasons have rendered it to be unharnessed and unapplied in practice [21].…”
Section: Theoretical Backgroundmentioning
confidence: 99%